Truckbase review: features, pricing & user reviews
Easy-to-use TMS for small and mid-size carriers with strong QuickBooks and customer support focus.
Features checked Sep 2026 · Pricing checked Oct 2026 · Reviews analyzed through Sep 2026
Truckbase is a trucking management system for small fleets (3–10) and growing fleets (10–50). It fully offers 11 of 34 features and 12 partially. For 3 trucks it costs at least $290.01 a month, and 67% of 121 public reviews are positive. Checked Sep 2026.
Strengths
- Has rate con auto-import (only 6 of 20 tools document it)
- Has profit per load / truck (only 8 of 20 tools document it)
- Has customer portal (only 6 of 20 tools document it)
- Users praise support (17 positive mentions)
- Users praise speed/time saved (12 positive mentions)
Watch-outs
- Maintenance: not documented publicly (most tools have it)
- Equipment registry: not documented publicly (most tools have it)
- IFTA reporting: not documented publicly (most tools have it)
- Users complain about driver app (4 negative mentions)
- Users complain about invoicing/payment (4 negative mentions)
Features
Loads & dispatch
✓Rate con auto-importOffered
AI load import (RC-style); QBO page: invoices generated off rate cons
“Automate load creation with just a few clicks and our AI-powered load importer.”
Source: www.truckbase.com · Vendor claim · checked Sep 2026
Compare all tools on rate con auto-import →?Revised rate con trackingUnclear
No revised-RC/versioning evidence (settlement revisions only)
Source: www.truckbase.com · Vendor claim · checked Sep 2026
Compare all tools on revised rate con tracking →✓Dispatch boardOffered
Calendar + status board views (vendor screenshots on directory)
“Status board view for trucking dispatch”
Source: www.capterra.com · Third-party source · checked Sep 2026
Compare all tools on dispatch board →✓Driver assignment & dispatch sendOffered
“Send your drivers dispatch details via text or email all with a single click in Truckbase.”
Source: www.truckbase.com · Vendor claim · checked Sep 2026
Compare all tools on driver assignment & dispatch send →◐Chat-based intake (no app install)Partial
Outbound dispatch by SMS/email; inbound docs via app upload
“Send your drivers dispatch details via text or email all with a single click in Truckbase.”
Source: www.truckbase.com · Vendor claim · checked Sep 2026
Compare all tools on chat-based intake (no app install) →?Load board integrationUnclear
No load board integration evidenced
Source: www.truckbase.com · Vendor claim · checked Sep 2026
Compare all tools on load board integration →◐Mileage & routingPartial
Marked announced on pricing page (2026-09-26)
“Routing announced Customize your mileage, mapping, and routing options with PC*Miler or Google Maps.”
Source: www.truckbase.com · Vendor claim · checked Sep 2026
Compare all tools on mileage & routing →◐Detention & accessorialsPartial
Detention as invoice line; tracking automation not evidenced
“fuel surcharge or detention, stop pay or day pay, Truckbase has you covered”
Source: www.truckbase.com · Vendor claim · checked Sep 2026
Compare all tools on detention & accessorials →?Facility insightsUnclear
No facility intelligence evidenced
Source: www.truckbase.com · Vendor claim · checked Sep 2026
Compare all tools on facility insights →Drivers & paperwork
◐Driver mobile appPartial
Mobile-friendly web driver logins; native app not evidenced
“Provide drivers with clear schedules in our mobile-friendly app”
Source: www.truckbase.com · Vendor claim · checked Sep 2026
Compare all tools on driver mobile app →◐BOL / POD capturePartial
Capture; validation not evidenced
“Let drivers scan and upload BOLs directly with integrated mobile scanning.”
Source: www.truckbase.com · Vendor claim · checked Sep 2026
Compare all tools on bol / pod capture →✓Document libraryOffered
“Filter and search for documents by date, broker, and more.”
Source: www.truckbase.com · Vendor claim · checked Sep 2026
Compare all tools on document library →Tracking & fleet
✓ELD / GPS trackingOffered
Samsara, Motive marketplace listings
“Truckbase's software syncs with 30+ ELD providers, offering real-time load visibility.”
Source: www.truckbase.com · Vendor claim · checked Sep 2026
Compare all tools on eld / gps tracking →?MaintenanceUnclear
Directory checkbox 'Maintenance Scheduling' only; not relied on
Source: www.softwareadvice.com · Third-party source · checked Sep 2026
Compare all tools on maintenance →?Equipment registryUnclear
Truck/driver pricing implies records; no registry evidence quoted
Source: www.truckbase.com · Vendor claim · checked Sep 2026
Compare all tools on equipment registry →Billing & accounting
✓Customer invoicingOffered
“Improve your cash flow with instant invoicing.”
Source: www.truckbase.com · Vendor claim · checked Sep 2026
Compare all tools on customer invoicing →◐Factoring integrationPartial
Email packets; direct factoring integration on roadmap
“Email load packets and invoices to your factoring company or broker with just a click.”
Source: www.truckbase.com · Vendor claim · checked Sep 2026
Compare all tools on factoring integration →✓Driver settlementsOffered
Settlement revisions tracked
“Get easy settlement generation according to load and driver without inputting any data.”
Source: www.truckbase.com · Vendor claim · checked Sep 2026
Compare all tools on driver settlements →?PayrollUnclear
Settlements feed payroll per reviewer; no tax payroll evidenced
Source: www.truckbase.com · Vendor claim · checked Sep 2026
Compare all tools on payroll →✓QuickBooks integrationOffered
QBO direct 2-way status; QB Desktop via export
“Create and send QuickBooks invoices without even leaving Truckbase’s TMS”
Source: www.truckbase.com · Vendor claim · checked Sep 2026
Compare all tools on quickbooks integration →◐Expenses & fuel cardsPartial
announced (2026-09-26)
“Fuel cards announced Connect your fuel card to get realtime visibility into costs by driver and unit.”
Source: www.truckbase.com · Vendor claim · checked Sep 2026
Compare all tools on expenses & fuel cards →?Vendor bills (AP)Unclear
Defers accounting to QuickBooks; AP not evidenced
Source: www.truckbase.com · Vendor claim · checked Sep 2026
Compare all tools on vendor bills (ap) →✕General ledgerNot offered
Explicitly relies on QuickBooks for GL
“we are better off integrating with it to make it sync with your load data than trying to replace it with a brand new accounting system”
Source: www.truckbase.com · Vendor claim · checked Sep 2026
Compare all tools on general ledger →✓Profit per load / truckOffered
Vendor screenshot caption on directory
“Financial reporting and truck-level profitability analysis”
Source: www.capterra.com · Third-party source · checked Sep 2026
Compare all tools on profit per load / truck →Compliance & safety
?IFTA reportingUnclear
No IFTA evidence
Source: www.truckbase.com · Vendor claim · checked Sep 2026
Compare all tools on ifta reporting →?Driver qualification filesUnclear
Directory checkbox 'Compliance Management' only; not relied on
Source: www.softwareadvice.com · Third-party source · checked Sep 2026
Compare all tools on driver qualification files →?Safety managementUnclear
Directory checkbox 'Safety Management' only; not relied on
Source: www.softwareadvice.com · Third-party source · checked Sep 2026
Compare all tools on safety management →Platform & AI
◐Reports & analyticsPartial
Dashboard + 'Truckbase Intelligence'; builder not evidenced
“Get better financial and operational visibility with a powerful reporting dashboard.”
Source: www.truckbase.com · Vendor claim · checked Sep 2026
Compare all tools on reports & analytics →◐CRM & broker creditPartial
Directory feature; credit not evidenced
“Customer Management Capture and analyze information about your customers and interactions with them”
Source: www.capterra.com · Third-party source · checked Sep 2026
Compare all tools on crm & broker credit →◐AI assistantPartial
AI import only; no assistant
“Automate load creation with just a few clicks and our AI-powered load importer.”
Source: www.truckbase.com · Vendor claim · checked Sep 2026
Compare all tools on ai assistant →✓Roles & permissionsOffered
“A centralized data hub that everyone can access with appropriate permissions.”
Source: www.truckbase.com · Vendor claim · checked Sep 2026
Compare all tools on roles & permissions →✓Customer portalOffered
Load tracking via customer portal (Samsara/Motive listings)
“Customer Portal Boost satisfaction with a user-friendly secure portal.”
Source: www.truckbase.com · Vendor claim · checked Sep 2026
Compare all tools on customer portal →◐Open API & integrationsPartial
EDI + ELD + QBO; public API not evidenced; several 'announced'
“50+ Integrations ELDs, EDI, Factoring, Fuel cards, or Routing & Mapping”
Source: www.truckbase.com · Vendor claim · checked Sep 2026
Compare all tools on open api & integrations →◐Public pricing & self-servePartial
Minimum published; consultative quote, demo-led onboarding
“Please note that our new minimum price is $290 / month (billed annually)”
Source: www.truckbase.com · Vendor claim · checked Sep 2026
Compare all tools on public pricing & self-serve →Pricing
Model: Consultative (per truck / driver / load / flat) · Trial: No free trial
| Plan | Monthly | Annual (per mo) | Billed by | Trial | Source |
|---|---|---|---|---|---|
| Minimum (consultative) | — | $290 | flat | — | vendor page Oct 2026 |
What users say
121 public reviews from softwareadvice (69), capterra (36), appstore (12), google_play (4). 102 published in 2024 or later. Reviews may cover the vendor’s wider product family.
Most praised
- support17
- speed/time saved12
- ease of use10
- invoicing/payment8
“Very user friendly and easy to navigate around the system. It also links up with my QuickBooks account, so invoicing is a breeze.”
“It also links up with my QuickBooks account, so invoicing is a breeze.”
“Helps us organize our loads and keep track of driver settlements which makes it easier to do payroll.”
Most criticized
- driver app4
- invoicing/payment4
- price/value4
- speed/time saved3
“Nothing else does that except, wouldn’t you know it, trash Samsara ELD.”
“For ex: why was this load invoiced when BOL had not been uploaded.”
“For ex: why was this load invoiced when BOL had not been uploaded.”
Third-party ratings (Sep 2026): Capterra: 4.8/5, 68–72 reviews; G2: 4.9/5, 10 reviews; 100% recommend rate (Capterra)
Truckbase alternatives
All Truckbase alternatives
FAQ
How much does Truckbase cost?
For a 3-truck fleet with one office user, Truckbase costs about at least $290.01 per month on monthly billing (Consultative (per truck / driver / load / flat)). Prices checked Oct 2026 from the vendor’s pricing page.
Does Truckbase have quickbooks integration?
Offered. QBO direct 2-way status; QB Desktop via export
Does Truckbase have driver mobile app?
Partial / limited. Mobile-friendly web driver logins; native app not evidenced
Does Truckbase have rate con auto-import?
Offered. AI load import (RC-style); QBO page: invoices generated off rate cons
Does Truckbase have ifta reporting?
Not documented publicly. No IFTA evidence